The operating sequence

One critical path from product evidence to local customer.

From assessment to marketplace listing and every shipped sale, each stage has defined inputs, outputs, ownership and visible exceptions.

Before stock moves

The manufacturer funds the pilot. We manage it locally.

Following approval, the manufacturer funds the agreed pilot inventory and its inbound movement to SmartWarehouse's nominated South African receiving point. SmartWarehouse does not purchase speculative launch inventory upfront.

Manufacturer-funded arrival

The manufacturer funds the approved pilot stock and inbound shipment to the agreed South African handover point.

Managed from receipt

SmartWarehouse receives, inspects, records, stores and manages accepted stock, then operates the approved sales, fulfilment, support and returns path.

Responsibilities signed first

Freight booking, Incoterm, importer of record, duties, taxes, compliance costs, insurance and risk transfer are fixed in the signed Supplier Agreement.

See the operating model

Launching your South African operation.

A concise overview of the assessment-led path from an approved product opportunity to a controlled South African operation.

SmartWarehouse launch explainerSound available · Press play to begin
01

Assess

Screen product fit, readiness, economics and the appropriate local operating model.

  • Inputs: product and company evidence
  • Output: readiness decision
  • Owner: SmartLaunch lead
02

Prepare

Close material gaps across agreements, approvals, content, channels, support and logistics.

  • Inputs: readiness matrix
  • Output: controlled launch plan
  • Owner: shared workstream
03

Fund, ship and receive

The manufacturer funds the approved pilot inventory and inbound movement. SmartWarehouse then counts, inspects and locates every accepted unit.

  • Inputs: signed responsibilities and approved inbound record
  • Output: sale-ready local inventory
  • Owner: manufacturer to handover; SmartWarehouse from receipt
04

List across channels

Publish eligible products to Takealot, Makro, Bob Shop and Shopico through the connected commerce layer.

  • Inputs: approved content and available stock
  • Output: active channel offers
  • Owner: commerce operations
05

Sell, document and ship

Coordinate each sale's merchant records, pick, pack, courier handoff, customer support and returns.

  • Inputs: paid or released order
  • Output: documented local fulfilment event
  • Owner: operations teams
06

Improve

Review evidence, solve constraints and plan replenishment or expansion.

  • Inputs: operating scorecard
  • Output: next-period decisions
  • Owner: manufacturer and SmartWarehouse

Your next move

Map your own critical path.

Tell us what you make, where you sell and what South Africa needs to become possible.

Assess my products