Commercial model

Pay for an operating system, not a confusing list of warehouse extras.

The final commercial model follows your product profile, launch scope, handling needs, channels and service responsibilities. Pilot inventory and inbound movement are manufacturer-funded.

Before stock moves

The manufacturer funds the pilot. We manage it locally.

Following approval, the manufacturer funds the agreed pilot inventory and its inbound movement to SmartWarehouse's nominated South African receiving point. SmartWarehouse does not purchase speculative launch inventory upfront.

Manufacturer-funded arrival

The manufacturer funds the approved pilot stock and inbound shipment to the agreed South African handover point.

Managed from receipt

SmartWarehouse receives, inspects, records, stores and manages accepted stock, then operates the approved sales, fulfilment, support and returns path.

Responsibilities signed first

Freight booking, Incoterm, importer of record, duties, taxes, compliance costs, insurance and risk transfer are fixed in the signed Supplier Agreement.

01

Build the operating model

SmartLaunch

A scoped readiness and market-entry engagement before stock moves.

  • Product-readiness assessment
  • Operating-model design
  • Risk and dependency register
  • Controlled pilot plan
Scope this stage
02

Run the local operation

Operate

A monthly and per-order layer across stock, connected channels, paperwork, shipping and support.

  • Account and platform retainer
  • Receiving and storage
  • Takealot, Makro, Bob Shop and Shopico operations
  • Per-sale paperwork, pick, pack and courier handoff
Scope this stage
03

Expand from evidence

Grow

Optional commercial, content and direct-channel work once the pilot is working.

  • Custom ecommerce storefront — additional fee
  • Additional channel operations
  • Product content and campaigns
  • B2B development
Scope this stage

What shapes the quote

The product profile drives the operating cost.

01Incoterm & import model
02Inbound freight & handover
03Category & approvals
04SKU and stock volume
05Dimensions & weight
06Monthly order profile
07Channel scope
08Returns & warranty needs

The manufacturer funds the approved pilot stock and inbound movement. SmartWarehouse service fees begin with the agreed readiness, receiving and local operating scope. Duties, taxes, compliance costs, insurance and risk transfer follow the signed Supplier Agreement. Any early estimate is a planning band, not a binding quotation.

Your next move

Build a scope around real products.

Tell us what you make, where you sell and what South Africa needs to become possible.

Assess my products