Manufacturer-funded arrival
The manufacturer funds the approved pilot stock and inbound shipment to the agreed South African handover point.
Observable physical operations
Store less uncertainty with every product movement.
Receiving, location, picking and dispatch become traceable operating events — designed around accuracy, evidence and clear exceptions.
Before stock moves
The manufacturer funds the pilot. We manage it locally.
Following approval, the manufacturer funds the agreed pilot inventory and its inbound movement to SmartWarehouse's nominated South African receiving point. SmartWarehouse does not purchase speculative launch inventory upfront.
Managed from receipt
SmartWarehouse receives, inspects, records, stores and manages accepted stock, then operates the approved sales, fulfilment, support and returns path.
Responsibilities signed first
Freight booking, Incoterm, importer of record, duties, taxes, compliance costs, insurance and risk transfer are fixed in the signed Supplier Agreement.
Receive manufacturer-funded stock with evidence
After the manufacturer funds and moves the approved pilot scope to the agreed handover point, accepted stock is counted, inspected and reconciled against the inbound record.
- Inbound appointment
- Count and condition evidence
- Discrepancy workflow
- Unit, carton or pallet identity
Locate with discipline
Every accepted inventory unit belongs to a controlled location and movement history.
- Barcode-ready architecture
- Location records
- Cycle-count process
- Quarantine and exceptions
Fulfil every sale with accountability
Marketplace order paperwork, release, pick, pack and courier handoff follow one defined event trail.
- Order and merchant records
- Packing profiles
- Order verification
- Courier handoff
What the engagement creates
Clarity before complexity.
Inventory events
A shared record of receiving, movement, reservation and dispatch.
Exception evidence
Document damage, discrepancy and quarantine before resolution.
Service levels
Targets and exclusions agreed against the actual product profile.
Built around the evidence
Physical work. Digital accountability.
The service model connects real operating events to a shared record, so decisions have context.
- Capability status remains explicit
- Responsibilities are defined per agreement
- Exceptions have an owner and next action
Your next move
Start with product readiness.
Tell us what you make, where you sell and what South Africa needs to become possible.