Shopico-connected commerce

One approved product feed. Multiple accountable South African sales channels.

After receiving, eligible products can be activated across Takealot, Makro, Bob Shop and Shopico while SmartWarehouse coordinates the records, fulfilment and shipping behind every sale.

Before stock moves

The manufacturer funds the pilot. We manage it locally.

Following approval, the manufacturer funds the agreed pilot inventory and its inbound movement to SmartWarehouse's nominated South African receiving point. SmartWarehouse does not purchase speculative launch inventory upfront.

Manufacturer-funded arrival

The manufacturer funds the approved pilot stock and inbound shipment to the agreed South African handover point.

Managed from receipt

SmartWarehouse receives, inspects, records, stores and manages accepted stock, then operates the approved sales, fulfilment, support and returns path.

Responsibilities signed first

Freight booking, Incoterm, importer of record, duties, taxes, compliance costs, insurance and risk transfer are fixed in the signed Supplier Agreement.

01

Approve the channel and merchant structure

Account ownership, seller identity, commercial risk, marketplace eligibility and customer obligations are defined before any listing work begins.

  • Seller-role decision
  • Channel eligibility
  • Commercial responsibility
  • Data and reporting access
02

Receive once, publish where approved

Accepted stock and local-ready product content flow through the connected commerce layer to the marketplaces selected for each product.

  • Takealot
  • Makro Marketplace
  • Bob Shop
  • Shopico
03

Operate every order

Listings, stock, order paperwork, pick, pack, courier shipping, customer support and returns follow agreed controls.

  • Order and merchant records
  • Inventory reservation
  • Courier handoff
  • Performance reporting

Channel activation scope

The connected route to a South African customer.

Activation path

Takealot

Eligible products, stock and orders managed through the agreed local seller structure.

Activation path

Makro Marketplace

Approved catalogue participation with local inventory and order operations.

Activation path

Bob Shop

Approved products activated with connected stock, fulfilment and shipping.

Planned

Shopico

Our owned consumer marketplace route for approved represented products.

Add-on

Custom ecommerce

A dedicated branded storefront connected to the same local inventory and fulfilment layer for an additional fee.

SmartWarehouse operational process

Built around the evidence

Physical work. Digital accountability.

Every approved listing connects back to received stock, order paperwork, fulfilment, shipping and after-sales responsibility.

  • Capability status remains explicit
  • Responsibilities are defined per agreement
  • Exceptions have an owner and next action
Discuss my product profile

Your next move

Start with product readiness.

Tell us what you make, where you sell and what South Africa needs to become possible.

Assess my products